Why Choose Soft Touch?
It’s about choice. YOUR choice.
It’s about getting custom commercial furniture you really want at a value price, and not something you settled for because that’s all that was in the catalog.
Are you a popular restaurant that caters to young, health-conscious diners? And you want restaurant furniture with a more industrial, minimalist-yet-eye-catching look? We’re on it!
Or perhaps you’re a long established fine-dining destination where couples and families celebrate milestones. And you want comfort, quality, and elegance, with a modern touch of class. No problem.
Maybe you cater to young families, and require bright, “fun” furniture that can take a beating from kids who consider a restaurant booth a cool fort. Look no further.
Or your corporate color scheme is yellow and blue, and you can’t find anyone that makes furniture like that. Well, we do!
Custom restaurant furniture. Custom hotel furniture. Custom corporate furniture… The way you want it done. Straight from the heart of Ohio, we’ve been doing this for 50 years, and we’ll be doing it for another 50!
Check out the benefits of working with us.
Designed Your Way
You have a vision. Maybe it’s the furniture colors, the style, the materials… even the dining layout.
Whatever your vision is, it’s our job to bring it to life. Even if you’re not fully sure what you want, we can help your ideas come to life like you’ve never imagined.
We utilize years of experience, as well as the latest software tools. Years ago we were one of the first custom furniture manufacturers to embrace CAD applications for furniture specs and shop drawings, and we’re continuing forward as design technology further evolves.
Conversely, if you have your own designer, we will happily and effectively work with them to give you exactly what you want.
Built to Last
We’ve been building custom restaurant furniture and other commercial furniture for more than half a century, and we do it right. We’re proudly located in Girard Ohio, and everything we build carries the “Made in the USA” stamp of quality.
Our success has always been fueled by a combination of timeless American craftsmanship coupled with modern furniture manufacturing technology that has advanced with the times.
For example, we embraced more automation in the 1980’s, and today we’ve fully adopted precision CNC manufacturing technology, which allows for an accuracy and repeatability that was previously unheard of. Our entire shop is filled with these cutting-edge CNC machines that measure, cut, drill, shape, and form our award-winning furniture.
But it goes beyond machinery; it’s also skilled craftspeople and superior building technique. For example, we’re one of the only custom furniture manufacturers to utilize bi-directional stapling. Why? Because it’s better.
We then wrap up every build with an extensive quality control process that prioritizes exceptional workmanship.
Everything we do is first class, and everything we build is world class. Because you deserve no less.
Custom Everything
Custom colors. Custom fabrics. Custom materials. Custom sizes. Custom shapes. Custom stain. Custom in that it combines materials that aren’t typically used together…
Even custom in that it came right out of your imagination. Because that’s where some of the best ideas reside!
Custom also means different things to different people. For some people it might be the entire piece – the shape, the size, the materials, and the color.
For others, it might be a standard booth, using the unique establishment colors that nobody else can get quite right.
Well we can.
Your dream design, manufactured custom. It’s what we do.
Delivery and Installation
We can certainly ship your furniture via normal freight. But we prefer to deliver and install it ourselves. And most customers find this an exceptional value.
So let’s talk about delivery and installation:
Pre-Construction Expertise: Our engineering department will provide the previously mentioned pre-construction shop drawings for your approval, ensuring there are no surprises upon delivery, and every detail will meet your specifications.
Dedicated Delivery Team: Soft Touch Furniture uses our own trucks and dedicated team of installers. This ensures your furniture arrives on time and intact.
White Glove Installation: Our experienced technicians provide white glove installation services, ensuring your furniture is installed carefully. You can trust our team to treat your furniture and your establishment with the utmost respect and professionalism.
Direct Communication: You’ll have direct communication with our on-site personnel throughout the installation process. We’re here to address any questions or concerns and provide a streamlined experience from start to finish.
Commitment to Satisfaction: We’re committed to your satisfaction. If any on-site issues arise, our team will work diligently until the project is completed to your expectations.
We're Local and Sustainable
As part of our commitment to sustainability, we seek to limit the amount of packaging we use by delivering our products in reusable materials and recycling them at the end of their useful life.
We also “go green” whenever feasible regarding chemicals and processes. We’ve been in business since 1974, and we’re here for the long haul, and our business practices reflect that.
We’re located in Girard, Ohio and have called the greater Youngstown area home our entire lives. We’re fiercely proud of our locale; Ohio is a great place to live and work, and it also affords us the advantage of being centrally located in the USA, which means we can go everywhere. Our Soft Touch trucks have seen both coasts, and our northern and southern borders as well.