February 5, 2019

Why Us?

Why Us?

There are substantial differences when you work with Soft Touch Furniture®—differences that make us stand out, and reaffirm your decision to choose us for your commercial furniture needs.

  • The highest quality, American-made commercial furniture—We build everything right here in our Ohio facility, utilizing skilled craftspeople every step of the way. We work with the highest quality woods and fabrics, ensuring you get a finished product that will not only look beautiful, but will stand the test of time.
  • We are the manufacturer, giving you unparalleled choice—You are not limited in any way. When you work with us, you are working directly with the manufacturer. This gives you complete control over every stage of the build process, with almost limitless color, fabric and finish options, with custom orders (and custom millwork) being a specialty as well. In short, you will always get exactly what you want.
  • Your way is our way—Some clients only have a vague idea of what they want…that’s fine. Our designers can work with you, shaping your ideas into something that truly satisfies. Other clients already have their own designer and a clear end-product in mind, that’s fine too. Or somewhere in the middle…maybe you have some ideas, but also want some collaboration—if so, we’re on it.
  • Direct from the manufacturer pricing—We fill a unique niche in the commercial furniture industry. We offer the quality and convenience of working with the builder, and “no middleman” manufacturer-direct pricing. The best doesn’t have to cost the most.
  • You’re in good company—Our client list includes names you know (Firebirds®, Panera Bread®, New York City’s Plaza Hotel®, Virgin Atlantic Airlines®, etc.), and many you don’t (countless stand-alone, family-owned restaurants, bars, clubs, and hotels.) No client is too small or too large.
  • From design concept to installation, we’re right by your side—Your project never leaves our hands. We even employ our own delivery drivers and installers. The buck never gets passed.
  • Refurbishing, refurbishing, refurbishing—We say it three times, because it’s really a great service. We can bring your furniture back to life. And we have an excellent “one night” restaurant refurbishing service that’s nothing short of magic.
  • Customer service that truly shinesCall us right now at 877.747.7638 or send us an email. A real person will answer the phone or call you back and help you. We’re adamant about providing exceptional customer service, and as a result, our clients both large and small love working with us.